Like all other GP surgeries, we are not an unlimited service. At a time of unprecedented pressure and workload, and with a shrinking workforce, we must follow recognised guidance on maintaining safe working practices so that we do not put the safety of our patients or the welfare of our staff at risk.
If we have reached safe capacity for the day and we are full, there are other options for getting the help that you need. The information provided below forms part of the processes by which the practice fulfils its contractual obligations to ensure that an appropriate response is sent to any patient that makes contact with us.
If you have any of the following symptoms, call 999 now:
- Signs of a heart attack (chest pain, pressure, heaviness, tightness or squeezing across the chest)
- Signs of a stroke (face dropping on one side, can’t hold both arms up, difficulty speaking)
- Sudden confusion (delirium, cannot be sure of own name or age)
- Suicide attempt (by taking something or self-harming)
- Severe difficulty breathing (not being able to get words out, choking or gasping)
- Heavy bleeding (spraying, pouring or enough to make a puddle)
- Severe injuries (after a serious accident)
- Seizure/fit (shaking or jerking because of a fit, or unconscious (can’t be woken up))
- Sudden, rapid swelling of the lips, mouth, throat or tongue
- Labour or childbirth (waters breaking, more frequent intense cramps (contractions), baby coming, or just born)